Refund & Cancellation Policy

Last updated: February 15, 2026

1. Subscription Cancellation

You may cancel your AIVITTA subscription at any time from your account settings. Upon cancellation:

• Your paid plan remains active until the end of the current billing period
• You will not be charged for the next billing cycle
• Your account will automatically downgrade to the Free plan after the period ends
• Unused AI credits do not carry over and will expire

2. Refund Eligibility

Since AIVITTA provides digital services with immediate access upon payment, refunds are generally not available. However, we may consider refunds in the following cases:

• Duplicate payment: If you were charged twice for the same billing period
• Technical failure: If a payment was processed but your plan was not activated due to a system error
• First-time subscribers: If you request a refund within 48 hours of your first paid subscription and have used fewer than 10 AI credits

3. How to Request a Refund

To request a refund, email us at admin@aivitta.in with:

• Your registered email address
• Razorpay payment/transaction ID
• Reason for the refund request

We will review your request and respond within 5 business days.

4. Refund Processing

• Approved refunds are processed via Razorpay to the original payment method
• Refunds typically take 5-7 business days to reflect in your account
• Upon refund, your plan will be downgraded to Free immediately

5. Plan Changes

When upgrading or downgrading your plan:

• Upgrades: Take effect immediately. You are charged the full price of the new plan.
• Downgrades: Take effect at the end of the current billing period. No partial refunds for the remaining days.

6. Price Changes

If we increase subscription prices, existing subscribers will be notified at least 30 days in advance. You may cancel before the new price takes effect to avoid being charged at the higher rate.

7. Contact

For billing or refund inquiries, contact us at admin@aivitta.in.